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59 results found for "conversational intelligence"

  • Leaning into challenging conversations with confidence

    with leaders, as well as ourselves, often centre's on strategies to effectively navigate challenging conversations in, I've noticed, and experienced, that internal compass sometimes steering us away from difficult conversations When challenging conversations are easy, I've observed a powerful combination of factors at work.   When hard conversations become exponentially more difficult, I witness, and experience disconnection, ambiguity Connect with us for a coffee chat on how we can support you build your approach for challenging conversations

  • Courageous conversations fueled with empathy.

    Take a development approach to the conversation, share feedback and co-create the next steps. Pause, practice mindful breathing and go back into the conversation with your executive brain at work Ask questions, cultivate a two-way conversation.

  • So what is Executive Coaching?

    Mention this article, and we will also include an emotional intelligence and strengths profile with any Melina is an IECL certified coach to the highest level, ICF member, Emotional Intelligence, Heartmath & Conversational Intelligence practitioner and spent two decades+ in senior leadership roles before

  • When Trust needs rebuilding

    Initiate a conversation to discover how one situation can be interpreted in many ways and the benefit Email us today for more on Trust and the fundamentals of Conversational Intelligence.

  • How it feels to be with a trusted leader...

    At PeopleQ, we are certified Conversational Intelligence® practitioners. Conversational Intelligence® is a revolutionary body of work leveraging the power of neuroscience to To explore how you and your leaders can build a culture high in trust, come explore Conversational Intelligence

  • Thriving Culture, PQfactor, let's thrive together

    celebrating along the way o A Growth Mindset to foster a continuous learning environment o Loads of Emotional Intelligence and Conversational Intelligence o Resilience to overcome adversity o Optimism to drive solutions o Foresight

  • The hidden skill in every leadership role; let's call it what it is.

    No matter the leadership role, there's always a significant focus on "getting others on board". We see it everywhere: P&L changes, new strategies, mergers, acquisitions, and new technology. While we may talk about leading change, inspiring, or motivating, what we're really discussing is how well we influence others. But let's be clear about the word influence. For some, it can carry an ethical dilemma. Here, we're talking about influencing for good, with positive intentions that serve and improve our communities. And when leaders struggle to influence, the top three reasons are consistently the same: Relationships are always at the top Trust is a close second, or lack of Authority/expertise follows next People will "get on board" with people they like, align with and feel united with. This means that before you can influence you must invest effort and energy into building genuine well intended relationships (and it doesn't mean being an extrovert). Your title and authority are not enough, I know this from experience. Three ways to build influence. Tip 1: Proactively invest in building relationships and connections. Actively develop relationships with people across the business, not just within your direct teams or division. This requires energy and effort to also nurture these connections, be genuine, well intended and generous, and don't allow your title, calendar or sense of importance limit your behaviour. Tip 2: Offer support to those outside of your direct accountability. If you believe you can help, give it freely without expecting anything in return. I once had a senior leader offer to check-in over coffee, inviting me to share my challenges. I was met with advice, mentoring and organisational insights. This one-off turned into regular advice and mentoring that I welcomed. As a result, when they needed something, I couldn't wait to repay their help in spades! "People naturally reciprocate, so be generous with your support and make it a way of life." And if you're on the receiving end of this kind of generosity, my motto is to "pay it forward". Whatever elevates your experience in the workplace, your career, your aspirations, find someone to pay it forward with. Tip 3: Share your knowledge Share your knowledge and expertise generously. Support others, both inside and outside your direct accountability to build their own skills. Look for opportunities to mentor or coach others, and share your learnings. Doing this may build your authority in a specific area, without needing a formal title, whilst also building your reputation and strengthening your personal brand. Tip 4: Bank credits in your Trust bank with others Act and behave always with integrity and honesty. Be transparent, follow through on all your promises (so only promise what you can deliver) and be consistent in how you show up in the workplace. These small, yet powerful acts builds your Trust Bank with others. Also consider that trust is a journey not a destination, so acting like this in bursts, or for a period of time, will likely diminish Trust faster than you can build it. These tips shouldn't be one-off actions. I prefer to see it as ways of working, a way of life. Done without expecting any return and always in service of the greater good. Influencing others has been woven into our leadership programs, and is a key module in our emerging leaders program, Rise-UP. Reach out to discover more.

  • What do leaders bring into the coaching arena?  And what's off the table?

    In technically led sectors where leaders are promoted for their technical IQ, conversations were consumed Stepping up was on the agenda for every leader Entrepreneurs had a wide range of priorities and concerns Courageous conversations, leading authentically and giving and receiving feedback stemmed off of the Reach out if you’d like us to hold space for you for any of the above concerns.

  • Unveiling the Power of Trust-Building Leadership. Can Leaders Really Prime for Trust?

    feedback to promote transparency and provide opportunities for team members to express their thoughts and concerns Discover how our Conversational Intelligence (C-IQ) programs foster trust-based leadership.

  • The value of executive coaching.  Why it's the greatest secret weapon any leader can have. 

    Coaching is a reflective space, where you collaborate with someone experienced in holding space for you in a way that is trusting, safe and equally challenging so that you feel stretched.  The idea is that leaders quickly muscle up on new ways of being to keep bringing their best self to the workplace.   Most leaders consider their executive coach their hidden advantage  A reflective tap they can turn on when they need to turn up their decision-making capabilities. The range of topics brought into the coaching arena are wide, and link directly to the challenges leaders face daily. Core themes circle around a desire to work on themselves and muscle up their leadership skills and meta cognition to improve both capacity and capability, how to lift capability of other leaders and teams and organisational productivity, navigating challenging peer relationships whilst also collaborating and influencing peers, managing up - a Director, a CEO, a Chair to transforming workplace culture and planning for the future, to grow, to scale, to stay relevant! We dive into an array of area’s, dependent on what the leader is needing at the moment, and ready for.  A simple topic on time management can deep dive into procrastination and navigating a perfectionist mindset. Elevating confidence can rollercoaster into unpacking self-doubt, imposter syndrome and limiting beliefs to help leaders rewrite their narrative.   Coaching is a powerful partnership designed to help you unlock your potential and achieve your goals. It’s a supportive process where as skilled coaches we work with you to explore your aspirations, overcome obstacles and develop strategies tailored to your unique circumstances.  But why is coaching so important? Life and work can be challenging, and sometimes we need an extra hand to navigate through uncertainties. I should know, I’ve been in those shoes when access to a coach was limited and rare and an objective external perspective was critical to navigating the challenges ahead.  Luckily, I had a coach in my network I could tap into.  Having experienced it on the other side, and being told my strength is coaching other leaders, it made sense this became the path that keeps my cup overflowing.  I love what I get to do as a coach, it's an honour and a privilege to hold space for other leaders. Coaching provides a safe space for reflection, growth, and learning. It encourages you to tap into your strengths, gain clarity, and cultivate the skills you need to thrive as a leader.  Whether you’re wanting to enhance your leadership capabilities, foster personal development or navigate significant change, coaching can be a transformative experience, which is the feedback we receive from all our clients. Ultimately, coaching is about you—your journey, your growth, and your future. We’re just here to support you to realise your full potential! We offer executive coaching, leadership coaching, business coaching and integrated coaching as part of your leadership development programs. Let's get you coach matched! Reach out and tap into your hidden advantage today. melina@peopleq.com.au 0498 800 008 I suria@peopleq.com.au 0407776888

  • When a leader's authenticity is put to the test.

    It's not surprising leaders find their authenticity compromised in certain conversations, particularly Other types of workplace conversations leaders have parallel struggles with, range from pay rises, scenarios time of day, it’s also taking into consideration what else may be happening that could influence the conversation Stay with facts and have the conversations early on if your needing to raise a concern. It’s easier to have these conversations when you are being your authentic self.

PeopleQ

e melina@peopleq.com.au

t  ‭0498 800 008‬

Level 1, 11 Halifax Street
Adelaide, South Australia 5000

PeopleQ acknowledges the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live, love and learn. We pay respect to Elders past, present and emerging.

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