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Empathy is at the center of relationships, connection, building trust and team engagement. Here are my tips on building empathy 1.

Giving and receiving feedback is a regular topic in coaching. Here are a few tips I have put together for you. Let's start with giving feedback; Set-up Role expectations related to task, team, productivity, customer and intangibles to measure performance against. Cultivate trust Give feedback with a genuine desire to aid growth Cultivate a curious approach to engage in a 2-way discussion Deal with small pieces of feedback at a time If you have left it too long, break it down to deliver it in bite sized pieces so the person can digest it, rather than become overwhelmed with it. Use language that connects feedback to role expectations, not the person. When behavioural, align feedback to your capability framework. Be mindful of "how" the person may hear what you say. Be mindful of how you may have contributed to the situation. Take a development approach to the conversation, share feedback and co-create the next steps. Check-in on progress regularly On the other side, here are some tips when receiving feedback; You may freeze, or argue or want to exit the room as fast as possible. These reactions are better known as an amygdala hijack. Pause, practice mindful breathing and go back into the conversation with your executive brain at work. Ask questions, cultivate a two-way conversation. If overwhelming, manage what you heard by asking for clarification. Check your lens of the situation and try this view. See it as; Role related An opportunity to reflect, so sit with it before reacting Moments that aid our self awareness Pushing you beyond habitual thinking A chance to gain insight into other's perspective Be kind to yourself and others through the process As a certified coach, and C-IQ practitioner, if you are looking for further support, contact us to find out what the possibilities are. Our expertise lies in leadership and team coaching, performance management workshops and designing organisational capability frameworks. melina@peopleq.com.au I 0498 800 008

#leadership #leadershipdevelopment #selfawarenessjourney #empathy #collaboration #trust #leadershipcoach

Connection, and the skill that goes with it, empathy, are core to human thriving. #opportunities #leadership #coaching #leaders #mindset #empathy #culture #leadershipdevelopment

more information. melina@peopleq.com.au #leadershipdevelopment #leadership #selfawarenessjourney #empathy

Vulnerability and transparency around emotions within a team or group setting can create alignment, empathy It's a journey that not only enriches individual lives but also fosters empathy and harmony in communities emotions within a team or group setting can actually create alignment, and activates ours and others' empathy

Empathy: Empathy is a critical trait for leaders.

This results in more effective open communication and understanding and enables a leader to exercise empathy we could have discovered similarities in our sentiment, and this could have resulted in being more empathetic Vulnerability and transparency around emotions within a team or group setting can create alignment, empathy vulnerability which builds transparency When we understand how someone feels, we are more likely to empathise

There's that empathy piece. I see you. I hear you. Communicated through our actions. 3.

what I do o A Vision that is my Lighthouse o My top 5 Strengths & Values that are my sails o Loads of Empathy

With so many challenges being faced by everyone, and whilst I am already an empathetic leader, it was urgent and critical that I cultivate a style where empathy excelled and came first. It's about connecting with employees on an emotional level and leading with empathy, trust and kindness

Don’t quell your empathy and avoid being caught up in the amiability of the person. Instead, these senior managers suggest you step into empathy by inviting others to share their thoughts