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Courage to dream, resilience to persist. 

We shared tips and tools from #conversationalintelligence and discovered as a community why good intentions #leadership #culture #peopleq #pqfactor #conversationalintelligence #emotionalintelligence #highperformanceteams

#emotionalintelligence #coahing #performanceuplift #trust #conversationalintelligence #growthmindset

co-authored by Melina Lipkiewicz & Tim Collings

It's not surprising leaders find their authenticity compromised in certain conversations, particularly Other types of workplace conversations leaders have parallel struggles with, range from pay rises, scenarios time of day, it’s also taking into consideration what else may be happening that could influence the conversation Stay with facts and have the conversations early on if your needing to raise a concern. It’s easier to have these conversations when you are being your authentic self.

feedback to promote transparency and provide opportunities for team members to express their thoughts and concerns Discover how our Conversational Intelligence (C-IQ) programs foster trust-based leadership.

It's also important to pause and reflect during emotionally charged conversations. ✔️ Pausing to reflect When engaging in difficult conversations, pause and take breaks in order to regain composure. Reflecting on a past conversation with Suria, we remembered how intense emotions limited our awareness mitigate the negativity bias Avoiding or diminishing how you or others' feel results in a more explosive conversation

Initiate a conversation to discover how one situation can be interpreted in many ways and the benefit Email us today for more on Trust and the fundamentals of Conversational Intelligence.

Tip: Ring fence your coaching conversations as being different to other conversations, verbalise they Be clear about the objective of these conversations, they are to explore and grow your team members skills when you sense right, it's powerful for the person in front of you and makes for a productive coaching conversation Tip: Practise mindfulness breathing before a coaching conversation and notice any subtle shifts in voice Tip: Ask before the conversation starts how they want to be challenged and wait for trust and safety

It's a loosely structured professional relationship with a conversational approach. involving the sharing of skills, knowledge, and expertise between a mentor and mentee through developmental conversations The relationship may cover a wide variety of contexts and is an inclusive two-way partnership for mutual

In more recent times, as the world increasingly digitizes, we’ve asked teams to convert their responses Creating space for team members to have continuous deeper conversations, checking in, sharing new ideas

Members have side conversations within the team.