Leaders are so focused on delivering and steering their divisions and teams that we may underestimate some of the less obvious impacts. I'd like to invite reflection on a few. Let’s start with silence . Do we truly understand the cost of silence? I know we don’t necessarily embrace whinging or complaining, and often in these scenarios our hands may be tied, or there isn't much that can be done due to regulations and governance, or we'd just prefer people bring possibilitie