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Empowerment is easy when things are going well. It's when pressure mounts - priorities compete, resources struggle, customer escalations land, budgets are threatened - that our empowerment intentions are tested. And under pressure, our instincts quietly work against us. And dis-empowerment creeps in. The science is clear. When stress hits, our brain narrows. The thinking part that considers carefully options and trusts others quietens, the faster part which craves certaint

Four tips all leaders should consider.

Melina and Suria at work in Halifax Street Our work with leaders, as well as ourselves, often centre's on strategies to effectively...

People often inquire into your back story, and I do prefer keeping that conversation for more intimate in person settings, as most who...

In part one, we shared a few pitfalls of employee engagement surveys when you focus on scores and feedback that disappears into the...

What not to do Part 1 Employee engagement and culture survey tools are a great way to invite and collate feedback from your employees in...

Navigating the feedback jungle. It's not surprising leaders find their authenticity compromised in certain conversations, particularly...